Reconciling payouts

Payouts can be reconciled either in the console or by downloading a csv report. When reconciling a payout, the primary items to verify are the:

• Payout amount
• Net amount of transactions associated with the payout
• Amount deposited in the merchant’s bank account

Reconciling in the console

To reconcile a payout in the console, follow these steps:

1. Go to "Reports" > "Payouts"
2. Click into the payout that is to be reconciled
3. Verify that the amount in the “Payout Overview” widget is equal to the net payout amount in the “Summary” widget

Reconciling using a csv report

To reconcile a payout using a csv report, follow these steps:

1. Go to "Reports" > "Downloads"
2. Locate the Payout report and click the “Generate Report” button
3. Enter a report name and select a merchant and date range
4. Click the “Generate” button
5. Open the csv file (the following steps assume the file has been opened in Excel)
6. Click the “Custom Sort” option
7. Sort by the “payout id”, followed by the “source id”
8. Sum all transactions associated with a payout
9. Verify that the sum of all transactions associated with the payout is equal to the payout amount