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  1. Merchant Help Center
  2. Account Management

Account Management

    Onboarding
  • What information can a business submit who does not have three months of transaction history to support its application?
  • What are the best practices and suggestions for transaction thresholds and average transaction numbers?
  • What if our company is a nonprofit and doesn’t have an owner?
  • What if there is no one with 25% ownership, and we don’t have any SSNs?
  • My business is owned by another business, how do I fill out the Ownership step on my merchant application?
  • Account Requirements
  • See all 10 articles
    Document Management
  • Upload Documentation
  • Document Requests
  • Common Reasons for Document Requests
  • Document Request Requirements
  • Understanding Document Request Status
  • Types of Document Requests
  • See all 7 articles
    User Management
  • User roles
  • Manage Users
    Billing
  • How do I interpret TSYS's monthly statement?
  • Billing
  • Fees
  • Which day of the month are monthly account fees billed?
    General
  • Processing Details
  • Reset Password
  • Types of email notifications
  • Manage Email Preferences
  • Multi-account overview
  • 1099-K
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