Onboarding
• What information can a business submit who does not have three months of transaction history to support its application?
• What are the best practices and suggestions for transaction thresholds and average transaction numbers?
• What if our company is a nonprofit and doesn’t have an owner?
• What if there is no one with 25% ownership, and we don’t have any SSNs?
• My business is owned by another business, how do I fill out the Ownership step on my merchant application?
• Account Requirements
See all 10 articles

Document Management
• Upload Documentation
• Document Requests
• Common Reasons for Document Requests
• Document Request Requirements
• Understanding Document Request Status
• Types of Document Requests
See all 7 articles

User Management
• User roles
• Manage Users

Billing
• How do I interpret TSYS's monthly statement?
• Billing
• Fees
• Which day of the month are monthly account fees billed?

General
• Processing Details
• Reset Password
• Types of email notifications
• Manage Email Preferences
• Multi-account overview
• 1099-K