Onboarding
• What is Plaid?
• My business is owned by another business, how do I fill out the Ownership step on my merchant application?
• Types of Businesses
• How to digitally sign your TSYS merchant agreement with DocuSign

General
• Types of email notifications
• Multi-account overview
• Updating business details
• 1099-K

User Management
• Delete a user
• Manage your personal email notification preferences
• User roles
• Resending a user invitation

Document Management
• How to view and respond to document requests in your Merchant Account
• Common reasons for document requests from active merchants
• Understanding the status of each document
• How to check the status of your submitted documents