Reconnect your Terminal Reader to Valor Connect
To ensure your terminal reader can accept card-present transactions from your point of sale, it needs to be in Valor Connect mode.
Reconnect terminal reader to Valor Connect:
To resume accepting card-present transitions, the terminal reader needs to be reconnected to Valor Connect.
- From the main screen, tap the Star menu.
- Select 10. Start VC from the menu
- Tap Yes to confirm
- Allow a few seconds for the connection process to complete.
Once successfully connected, the terminal reader screen will display "Waiting… Valor Connect." This indicates that the terminal reader is ready to receive transactions from the point of sale.
Note: It is not recommended to process transactions outside of Valor Connect mode. Transactions processed outside of Valor Connect mode will not be available in the Payments or Payout Details reports, making the reconciliation process more difficult.